Real Results: LoyaltyTrac Increases Member Service Revenue by Thirty Percent

By Editor
in
Driving Retention Blog
Feb 16, 2018

A popular Ford dealership in Spokane, Washington has achieved measurable, significant success using the LoyaltyTrac® program. Since installing the program in 2004, this store’s service department revenue has increased 20%, customer defection has been all but eliminated and the average customer spend per repair order is $50 higher for program members compared to non-members. During[…]

Read more

Driving To Success

By Editor
in
Driving Retention Blog
Feb 09, 2018

Before the onset of any successful journey – whether personal or professional – three questions need to be answered: Where am I?What is my destination?How do I get there? Unfortunately, we often focus so much on the goal or destination that planning the best route to actually reach that goal usually falls by the wayside.[…]

Read more