What Would Your Customers Do If There Weren’t Any More Discounts?
in Feb 04, 2019
Loyalty is a fickle thing. While your customer has consistently serviced their vehicle with you, when they get that $19.95 oil change coupon from your competition, will it go in the trash, or will they choose to take advantage of it and defect to the competition? Most consumers love sales and discounts. In fact, the[…]