Why Worry: Disrupting the Disrupters

By Editor
in
Driving Retention Blog
Apr 10, 2019

The customer experience at your dealership is more important than ever before. With start-ups aiming to take away sales by luring customers with promises of a hassle-free buying experience, customers are starting to realize that they no longer have to sit at a dealership for hours. In fact Amazon France just sold a car completely onlineand[…]

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Do Loyalty Programs Pay Off?

By Editor
in
Driving Retention Blog
Aug 15, 2018

In a world filled with loyalty programs, it’s always interesting when I talk to a dealership that harbors doubts. The cost involved in having a loyalty program is minimal compared to the revenue generated. However, at times it seems as if dealers are intimidated by the effort it would take to administer one. Loyalty program[…]

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