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Tag: employee retention

Employee Retention: Why Are We Going Backwards?

By Editor

Mar 13, 2019

A recent article in Automotive News reports that the three-year employee retention rate at dealerships reached a new low, dropping by 2%. In fact, the study showed that only 1/3 of sales consultants stay at a dealership for 3 years or longer. The article went on to share that the average tenure for sales consultants has steadily[…]

Why Employee Retention Effects Customer Retention

By Editor

Driving Retention Blog

Oct 03, 2018

In the automotive world, the bottom line is that many dealerships experience very high turnover rates with employees, especially in sales. Our world is one of high stress, long hours and feast or famine. (This might not be as true in the service departments.) However, the face of your dealership to a customer who bought[…]