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Tag: employee potential

4 Ways You Can Help Employees Talk About You

By Editor

Jul 27, 2018

Happy, loyal employees can be fantastic talkers. The bigger the brand, the more potential advocates you have. And while not every employee will want to do it, that’s OK — because just as many will. Here’s how to help the eager ones share: 1. Show them how to do it You probably have a lot of employees[…]

Empowering Employees to WOW Without Fear

By Editor

Driving Retention Blog

Jul 13, 2018

The Ritz-Carlton hotel chain has an exciting customer service policy that empowers every employee with $2,000 to satisfy any guest without approval. This isn’t a one-time power but it’s per incident. Some business owners like the general idea but express concerns about providing employees with this much freedom. They worry that employees will either abuse the empowerment[…]