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Tag: dealership customer experience

How to Gain A Solid Online Reputation & Customer Loyalty

By Editor
in
Driving Retention Blog
Dec 20, 2021

Statistics show that a customer who has a positive experience will tell 4 to 5 people about it, and a customer who has a negative experience will tell more than 20 people about it. In addition, they will usually leave a review expressing their opinions online. These reviews can make or break your online reputation.[…]

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