Is Employee Turnover Hurting Your Dealership?

Is Employee Turnover Hurting Your Dealership?

in Feb 27, 2020

The auto industry has dealt with several changes in recent years, largely in response to new spending habits and expectations of millennials both as consumers and employees. While dealerships have made great strides in connecting with this new generation of consumers, many businesses are still in need of significant improvement to retain their employees. In[…]

Read more
New Focus On Fixed Ops

New Focus On Fixed Ops

in Feb 27, 2020

In 2018, over half of dealership visits included at least two services per customer repair order — indicating that dealers are successfully cross-selling maintenance and repair services. Nearly three in five services completed at a dealership included an oil change, the most common type of work. Significantly, most of the oil change visits also included[…]

Read more