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Tag: retention strategy

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The Longer You’re Married, the Harder You Have to Work

By Editor
in
Driving Retention Blog
Oct 05, 2021

Creating a loyal customer is sort of like getting married. The introduction is followed by a period of courtship and, if all goes well, commitments are made. Loyalty in the automotive world is something that everyone battles from the OEM level to the dealership. Did you know, however, that the longer you’ve had a customer the[…]

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