Tag: earning customer loyalty

Earning True Customer Loyalty Through Your Rewards Program

By Editor

Dec 21, 2021

Earning true customer loyalty is a process and it takes a fair amount of time. Some results are not apparent for months and many times it requires internal business process changes, as well as complete culture changes – initiated at the highest leadership levels. A study by the Temkin Group explains that many executives mistakenly[…]

Is Digital Retailing Really a Good Thing for Your Business?

By Editor

Driving Retention Blog

Aug 21, 2019

The buzz today among vendors in the automotive industry is all about making the car buying transaction faster and more convenient for the consumer. I get it. Consumers think it takes too long to buy a car, so technology companies are inventing ways to trim down that transaction time. Sure, it may make car buying[…]