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Tag: customer defections

How To Continue A Healthy Relationship with A Loyal Customer

By Editor
in
Driving Retention Blog
Jan 20, 2022

Gaining a loyal customer is like forming a relationship. The introduction is followed by a period of courtship and, commitments are made. However, did you know that the longer you’ve had a customer relationship, the harder it is to keep it? Logically, you would expect to focus more on creating customer loyalty at the start[…]

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