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Tag: consumer experience

Discover® Card Keeps Top Rank in Customer Loyalty for 15th Consecutive Year

By Editor
in
Driving Retention Blog
Feb 23, 2018

Discover card leads the credit card industry in customer brand loyalty for the 15th consecutive year, according to an annual study by the independent research firm Brand Keys, Inc. The 2011 Brand Keys Customer Loyalty Engagement Index(SM) examined 528 brands in 79 categories to determine the degrees of loyalty that consumers exhibit toward their favorite[…]

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